Fraud Guard site protection

Online monitoring of your cashier to protect against fraud and high-risk activities

With Fraud Guard you can spend more time promoting your site and less time worrying about chargebacks and ecommerce fraud.

Multi-layered approach

Utilizing internal tools and best of breed third party providers we can provide an extremely effective and cost-efficient means to protect your ecommerce site and merchant accounts.

Negative Databases

We can block IPs, IP ranges, countries, states, emails, email domains, credit card BINs, credit card numbers and individual customers. Customer profiling syncing options takes this to a new level to ensure the returning fraud groups are blocked.

Customer Profiling

Set profiles and tags for your customers to establish them within your own risk profiles and limits defined by your processes. Block access to individual or high-risk payment methods, limit access to sensitive merchant accounts and set strict limits for each supported payment method.

Target Account Takeovers

With more security breaches and customers using the same password between multiple services, increased activity from account takeovers is more likely. We can detect account takeovers with a high degree of probability and limit or halt activity based on rules you define.

Best of breed options

Three additional layers of protection sourced from multiple third party providers. Flexibility using various configurations lets you tackle fraud head-on.

Device Reputation and Fingerprinting

Device Reputation

We may not know the person on the other end of the connection but we may know about their device. Device reputation is based on activity associated by that device or related devices through device fingerprinting. Each time a customer interacts with other sites under different accounts, we construct a matrix of associations between their activity. And when bad events occur, we tag the account and that becomes associated with their devices. This is a global network shared by numerous online merchants dedicated to fighting fraud and keeping the bad actors at bay. The entire process is innocuous to the end customer and takes just 1-3 seconds.

Credit Card Transaction Scrubbing

Transaction Scrubbing

We can provide real-time ecommerce transaction scrubbing against a global database that not only detects the use of anonymous proxies but also geolocation mismatches. Someone accessing your site while trying to hide their real location or conduct a credit card transaction from a country where the card was not issued are normally red flags and can be stopped automatically based on your rules and settings. As new features become available, they too become a part of your transaction scrubbing review.

Customer Identity Verification

Knowledge-Based Identity Verification

We've all heard the stories of stolen identities and payment data. Fraudsters use other people's stolen data to register on your site and transact payments to achieve their goals. Unfortunately, asking for more information from potential customers only makes it worse as you further inconvenience legitimate customers while creating a larger risk for data theft. Using knowledge-based identity verification, we can easily verify the identity of the customer using public records, government records and credit records by generating knowledge-based questions that rely on the history of the individual. The process is simple and can be triggered based on rules you provide. It's a better approach to customer identity verification.

Backoffice: Phone OTP Codes

SMS Phone OTP

Verify customers with their mobile phone number via a simple one-time-passcode (OTP).  It identifies country mis-matches between registration and mobile country code. Also prevents duplicate mobile number usage between accounts - cutting down bonus and affiliate abuse. An extra layer of protection based upon the configuration options you choose.

Warning: Fraudsters are actively targeting your online business

Stop them dead in their tracks with Fraud Guard and be assured that you are protected. 

Keep your merchant accounts safe.

Contact us for a demo!

Address

Avenida Samuel Lewis
Calle 58 Obarrio
Torre ADR Technologies Piso 7 
Ciudad de Panamá, PA

Support team in Costa Rica

Contacts

✉️ [email protected]
☎️ + 506 2220-4447

💬 English / Español






Follow us!